When moving JiffyTrade to a new domain or hosting provider, licensing and database structure are the most common causes of issues.

1️⃣ License Activation After Migration

If you migrated to a new domain:

1. Go to My Business → Settings → License
2. Deactivate the license (if still active on old site)
3. Reactivate on the new site

If you no longer have access to the old site, deactivate it via the Freemius customer portal.

2️⃣ Database Table Prefix Issues

If the new site uses a different table prefix:

• Ensure the migration tool updated all references
• Avoid partial manual database imports

Incorrect prefix updates can cause:

• Missing documents
• Missing customers
• Broken stats

3️⃣ Serialized Data Corruption

Some migration tools incorrectly handle serialized WordPress data.

If documents appear broken after migration:

• Avoid using aggressive search-and-replace tools on serialized fields
• Use a WordPress-aware migration tool

4️⃣ Locked Documents After Migration

Documents may remain locked after migration.

This is normal and intentional.

Locked documents are preserved to maintain historical integrity.

5️⃣ Recommended Migration Process

For best results:

1. Backup using JiffyTrade’s built-in backup tool
2. Restore using the same tool on the new site
3. Reactivate your license
4. Test document generation