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Plugin Conflicts
If JiffyTrade behaves unexpectedly, a conflict with another plugin or theme may be the cause.
Common symptoms include:
- White screens
- Buttons not responding
- PDF errors
- Layout breaking
- AJAX errors
- Settings not saving
1️⃣ Test for Plugin Conflicts
Follow this safe test procedure:
- Go to Plugins → Installed Plugins
- Deactivate all plugins except JiffyTrade
- Test the issue again
If the problem disappears, another plugin is causing a conflict.
2️⃣ Identify the Conflicting Plugin
Reactivate plugins one at a time.
After each activation, test again.
When the issue returns, the most recently activated plugin is likely the cause.
3️⃣ Check for Caching Plugins
Caching plugins can cause:
- Old JavaScript to load
- Stale AJAX responses
- Broken admin behaviour
If using caching:
- Clear all caches
- Disable admin caching (if supported)
- Try again
4️⃣ Test With a Default Theme
Switch temporarily to a default WordPress theme such as:
- Twenty Twenty-Four
If the issue disappears, your theme may be modifying admin output or scripts.
5️⃣ Still Need Help?
When contacting support, include:
- The name of the conflicting plugin
- Your WordPress version
- Your JiffyTrade version
- Any console errors shown in your browser
